top of page
logo
Get Started

FarmForm Support
 

Welcome to the official support page for FarmForm apps, including FarmForm: Livestock, FarmForm: Garden, and FarmForm: Time Clock.
 

If you need help using an app, have a question about your account or subscription, want to report a bug, or would like to suggest a feature, we’re here to help.
 

Contact Support
 

For support, please email:

farmformhelp@gmail.com
 

We usually respond within 1-3 business days.
 

When contacting support, please include as much detail as possible, including:

  • Your name

  • The email address associated with your account, if applicable

  • Which app you are using: FarmForm: Livestock, FarmForm: Garden, or FarmForm: Time Clock

  • Your device model

  • Your operating system version

  • Your FarmForm app version

  • A description of the issue

  • Screenshots, if helpful
     

What We Can Help With
 

You can contact us for help with:

  • App setup

  • Account or login issues, if applicable

  • Subscription questions

  • Billing access questions

  • Bug reports

  • Feature requests

  • General feedback

  • Data export questions

  • Backup or restore questions, if applicable

  • Privacy or data deletion requests
     

FarmForm: Livestock Support
 

For FarmForm: Livestock, we can help with:

  • Animal records

  • Groups and subgroups

  • Feed logs and feed inventory

  • Feed purchases and feed presets

  • Expense tracking

  • Sales and profit records

  • Labor records

  • Mileage logs

  • Breeding records and reminders

  • Reports, summaries, and exports
     

FarmForm: Garden Support
 

For FarmForm: Garden, we can help with:

  • Garden beds and growing areas

  • Crop records

  • Seed inventory

  • Seed starting records

  • Planting and transplanting records

  • Harvest logs

  • Pack-out records

  • Yield tracking

  • Crop expenses

  • Sales records

  • Labor tracking

  • Tasks, reminders, reports, and exports
     

FarmForm: Time Clock Support
 

For FarmForm: Time Clock, we can help with:

  • Clocking in and out

  • Break records

  • Employee or worker records

  • Schedules

  • Time-off requests

  • Shift information

  • Store credit records

  • Labor reports

  • Payroll-related summaries and exports
     

FarmForm: Time Clock is a recordkeeping tool. It does not replace payroll, tax, legal, accounting, human resources, or employment law advice. Please review all time records and payroll-related exports before using them for payroll or compliance purposes.
 

Basic Troubleshooting
 

Before contacting support, you may want to try the following:

  1. Make sure your device is running the latest available version of iOS or Android.

  2. Make sure your FarmForm app is updated to the latest version from the App Store or Google Play.

  3. Close and reopen the app.

  4. Restart your device.

  5. Check that the app has the permissions needed for the feature you are using, such as camera, photos, location, microphone, speech, or notifications.

  6. If you are having trouble with a subscription, confirm that you are signed in with the same Apple ID or Google account used to purchase the subscription.
     

Subscriptions and Billing
 

FarmForm app subscriptions and in-app purchases are managed through the platform where you subscribed.
 

If you subscribed through Apple, you can view, change, or cancel your subscription through your Apple ID subscription settings.
 

If you subscribed through Google Play, you can view, change, or cancel your subscription through your Google Play subscription settings.
 

For billing, refund, or payment issues, Apple or Google may require you to manage the request through your app store account.
 

Privacy Policy
 

You can view our Privacy Policy here:

https://www.farmformapp.com/privacy
 

Terms of Use
 

You can view our Terms of Use here:

https://www.farmformapp.com/terms
 

Data Deletion Requests
 

To request deletion of personal information associated with your use of FarmForm apps, please email:

farmformhelp@gmail.com
 

Please include “Data Deletion Request” in the subject line and provide enough information for us to identify the data you want deleted.

You can also view our Privacy Policy for more information about data deletion requests.
 

Developer Information

FarmForm apps are developed by Riggin Farm, LLC.
 

For app support, questions, bug reports, privacy requests, data deletion requests, feedback, and feature requests, please contact:

farmformhelp@gmail.com

bottom of page